Restaurant AI Chatbot

AI Chatbot for Restaurants

Answer reservations, menu questions, and opening hours 24/7 — on WhatsApp, Telegram, and your website. Your staff handles food. The AI handles messages.

Start Free WhatsApp Setup Guide

No credit card · 2,000 messages free · Live in 10 minutes

68%

of restaurant queries are about hours, location, or menu

24/7

coverage — including late-night booking requests

10 min

average setup time for a restaurant agent

languages answered automatically with GPT-4

What Your Restaurant AI Handles

Train it on your menu and policies once. It handles customer messages around the clock.

Reservation Requests

Collect date, time, party size, and contact details automatically. Confirm availability from your FAQ or escalate to staff for manual booking.

Customer: 'Can I book a table for 4 on Saturday at 8pm?' → AI collects details and confirms or escalates

Menu Questions

Upload your menu once. The AI answers ingredient questions, allergen info, daily specials, and pricing — instantly.

Customer: 'Is the pasta gluten-free?' → AI answers from your uploaded menu and allergen guide

Hours & Location

#1 restaurant inquiry. The AI answers opening hours, last orders, location, parking, and directions 24/7 — no staff needed.

Customer: 'Are you open on Sunday?' → instant answer, every time

Special Events & Offers

Private dining, birthday packages, set menus, happy hour times — train the AI once and it handles the inquiry volume without you.

Customer: 'Do you do private events for 20 people?' → AI explains your private dining offering and takes contact details

Multilingual Support

Tourists and international customers get answers in their own language automatically. GPT-4 handles translation natively.

A German tourist messages in German, gets an accurate reply in German — no bilingual staff needed

Google & Social Reviews

When customers message asking how to leave a review, the AI shares your Google review link and thanks them — converting happy guests to reviews.

Customer: 'How do I leave a review?' → AI shares link and message

Set Up in 4 Steps — No Tech Skills Needed

Create your free account

Add your restaurant info

Paste your menu, opening hours, location/parking info, and FAQs. The AI learns everything instantly.

Connect WhatsApp or Telegram

Link your WhatsApp Business number (via Twilio) or create a Telegram bot with BotFather — step-by-step guide included.

Add the web chat to your site

Copy-paste one line of code to add a chat bubble to your website. Works on Wix, Squarespace, WordPress — any platform.

Where Customers Can Message You

WhatsApp Business

The most popular messaging channel. Customers already use it — just give them your number.

WhatsApp setup guide →

Great for tech-savvy customers. Add a 'Message on Telegram' button to your Google Maps listing.

Telegram setup guide →

Website Chat

A chat bubble on your website. Works even if you're closed — collects the inquiry for follow-up.

What to Put in Your AI's Knowledge Base

Opening hours

Mon–Fri 12:00–22:00, Sat 11:00–23:00, Sun 11:00–21:00. Last orders 30 min before close.

Full menu + prices

All dishes, descriptions, prices, portion sizes, daily specials, and drink list.

Allergen information

Which dishes contain gluten, dairy, nuts, etc. Vegan/vegetarian options clearly labeled.

Booking policy

How to reserve, minimum party size, deposit requirements, cancellation policy.

Location & parking

Address, Google Maps link, nearest tube/metro, parking options, accessibility info.

Private dining & events

Capacity, packages, pricing, lead time, and contact person for group bookings.

Frequently Asked Questions

How can a restaurant use an AI chatbot?

Restaurants use AI chatbots to handle the most common customer queries 24/7: hours and location, menu questions, reservation availability, dietary information, and special event bookings. The AI answers instantly on WhatsApp, Telegram, or web chat — no staff needed for routine inquiries.

Can the AI chatbot take reservations?

The AI can collect reservation details (date, time, party size, contact info) and confirm availability based on your knowledge base. For full reservation management, it integrates with your booking system via webhook. Many restaurants use it to capture reservation requests that the team confirms manually.

Does it work on WhatsApp?

Yes. OpenHelix AI connects to WhatsApp Business via Twilio. Customers can message your WhatsApp number and get instant AI responses — menu questions, hours, directions, reservation requests. Setup takes about 10 minutes.

What languages does it support?

Any language supported by GPT-4 or Claude — which is essentially all major languages. Many restaurants in tourist areas configure the AI to detect the customer's language and respond accordingly.

How much does it cost for a restaurant?

The free plan includes 2,000 messages/month — enough for a small restaurant. The Pro plan at $79/month handles unlimited messages. Most restaurants find the free plan sufficient to start, then upgrade based on volume.

Let AI handle customer messages — you handle the food

Free plan · 2,000 messages · WhatsApp + Telegram + web · 10-minute setup

Set Up Your Restaurant AI

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